Carrying out this activity involves the work of several people and a significant logistical infrastructure in terms of costs. Once the activity is carried out and everything is set in motion, the expense is done, so we have to cover everything that this activity involves, that is why we CANNOT OFFER REFUNDS OR DISCOUNTS in case of not seeing sharks.

Mako Pako makes every effort to achieve sightings on all outings, but sharks are wild animals that live in the wild and it is up to them to decide whether or not to go near them.

Luckily we have a high percentage of sightings. For our part we publish the number of sightings almost daily, so that knowing the conditions, you are the one who decides to take that small risk in the possibility that on the day you decide to do the activity they may or may not appear.