Do I need a diving certification? What experience is required?
No. The activity takes place at the surface (snorkeling only). You only need to feel comfortable in the water and have basic experience using mask, snorkel, and fins.
What is the cancellation policy?
Up to 30 days before the activity → 100% refund Within the last 30 days → no refund Date changes are possible up to 30 days in advance, subject to availability. For private trips (full boat), conditions may vary—please contact us.
How can I contribute to the citizen science project?
We are sentinel observers for Observadores del Mar. On each trip, we collect sighting data, and you can also participate by: Sharing your photographs. Recording your observations. Creating a profile on the platform. Your contribution directly supports science and ocean conservation.
Is it safe to swim with sharks?
Los tiburones no son peligrosos, la realidad es que son animales que frente a los seres humanos son muy tímidos.
Does the activity include photographs?
On some trips, the guide may enter the water with a camera and take photographs. However, their priority is always safety and group supervision.If photos are taken, we can share the images from your trip.If you would like a dedicated photographer, this can be requested as an additional service.
What should I bring on board?
Check the weather forecast and bring what is appropriate for the conditions: Cap Sunglasses Sunscreen Waterproof jacket Towel We recommend taking seasickness medication 30 minutes before departure (consult your doctor). Remember to bring your snorkeling equipment or rent it from us.
Why can MAKO PAKO cancel the activity?
¿Cuándo y por qué se puede cancelar la actividad? Por no llegar al mínimo de personas o por motivos meteorológicos
Are shark sightings guaranteed?
Los avistamientos de tiburones no están garantizados ya que son animales de costumbres pelágicas.
